Returns & Exchanges

At Luxe Cosmetics, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for products in their original, unopened condition. If your items are damaged or don't meet your expectations, our team is here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to receive a pre-paid shipping label via email.

• 2.
  Pack Your Items

  Carefully place the unused cosmetics in their original packaging, ensuring they are securely padded to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a free home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.